Please use this identifier to cite or link to this item:
https://hdl.handle.net/2440/117554
Citations | ||
Scopus | Web of Science® | Altmetric |
---|---|---|
?
|
?
|
Type: | Journal article |
Title: | Identification of service improvement opportunities in an Australian community transition care program |
Author: | Schultz, K. Carroll, L. Mainey, K. Dent, E. |
Citation: | Aging Clinical and Experimental Research, 2018; 30(12):1529-1532 |
Publisher: | Springer |
Issue Date: | 2018 |
ISSN: | 1594-0667 1720-8319 |
Statement of Responsibility: | Katherine Schultz, Leanne Carroll, Kristin Mainey, Elsa Dent |
Abstract: | Background: Transition care programs (TCPs) are designed to optimise functional recovery and independence in older adults post-hospitalisation. These programs are under high demand, and understanding inefficiencies in patient flow are a key step towards service improvement. Aims: To identify service improvement opportunities in an Australian community TCP service. Methods: An in-depth retrospective study of 113 community TCP clients. Results: TCP occupancy was high (94%) and client functional level improved across the program. Inefficiencies experienced included: admission delays to the program; low completion rates (61%) predominantly due to re-hospitalisation; variable response times by Allied Health services (5-20 days); and discharge delays-the latter attributed to waiting for services such as Home Care Packages through Non-Government Organisations. Discussion: This study identified several opportunities for service improvement in a community TCP service. Health practitioners should be regularly provided with up-to-date information on efficiency of TCP services. |
Keywords: | Community health services/organization and administration; efficiency; organizational; organizational case studies; program evaluation; aged |
Rights: | © Springer International Publishing AG, part of Springer Nature 2018 |
DOI: | 10.1007/s40520-018-0923-z |
Grant ID: | http://purl.org/au-research/grants/nhmrc/1112672 |
Published version: | http://dx.doi.org/10.1007/s40520-018-0923-z |
Appears in Collections: | Aurora harvest 8 Public Health publications |
Files in This Item:
There are no files associated with this item.
Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.