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Type: Journal article
Title: Particularistic and system trust in family businesses: The role of family influence
Author: Wang, Y.
Shi, H.
Citation: Journal of Small Business Management, 2019; OnlinePubl:1-26
Publisher: Wiley
Issue Date: 2019
ISSN: 1540-627X
Statement of
Yong Wang and Henry Xiang Shi
Abstract: Research on how trust develops and why it matters in family businesses is in development. Our study investigates the emergence and the evolution of trust in family business leaders. Drawing on the New Systems Theory, we also examine the impact of family influence on trust. Multiple semi-structured interviews were performed in three Chinese family businesses. Results suggest that relationship-based particularistic trust prevails at the start-up stage because of the void of governance mechanisms. As businesses grow, particularistic trust gradually gives way to institution-based system trust. Evidence further indicates high family influence catalyzes particularistic trust initially and restricts system trust subsequently.
Rights: © 2019 International Council for Small Business
RMID: 0030113545
DOI: 10.1111/jsbm.12533
Appears in Collections:Business School publications

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