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Type: Journal article
Title: Implementation and outcomes of customer value: A dyadic perspective
Author: Chen, S.
Quester, P.
Citation: Service Industries Journal, 2007; 27(6):779-794
Publisher: Frank Cass Co Ltd
Issue Date: 2007
ISSN: 0264-2069
RMID: 0020073215
DOI: 10.1080/02642060701453270
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Appears in Collections:Business School publications

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