Please use this identifier to cite or link to this item: http://hdl.handle.net/2440/90214
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dc.contributor.authorSharif, M.en
dc.contributor.authorTroshani, I.en
dc.contributor.authorDavidson, R.en
dc.date.issued2014en
dc.identifier.citationHandbook of Research on Demand-Driven Web Services: Theory, Technologies and Applications, 2014 / Sun, T.E., Yearwood, J. (ed./s), Ch.13, pp.287-303en
dc.identifier.isbn1466658843en
dc.identifier.isbn9781466658844en
dc.identifier.urihttp://hdl.handle.net/2440/90214-
dc.description.abstractThe increasing diffusion of social media is attracting government organizations worldwide, including local government. Social media can help local government improve the manner in which it is engaged with community and its responsiveness whilst offering cost savings and flexibility. Yet, there is paucity of research in relation to the adoption of social media Web services in local government organizations. The aim of this chapter is to investigate the factors that drive the adoption of social media Web services within Australian local government. Using qualitative evidence, the authors find technological, organizational, and environmental factors that drive the decisions of local government organizations to adopt social media Web services. In addition to extending the existing body of knowledge, this chapter offers insight concerning important managerial implications for helping local governments to better understand social media adoption in their organizations.en
dc.description.statementofresponsibilityMohd Hisham Mohd Sharif, Indrit Troshani and Robyn Davidsonen
dc.language.isoenen
dc.publisherIGI Globalen
dc.subjectComputersen
dc.titleAdoption of social media services: the case of local government organizations in Australiaen
dc.typeBook chapteren
dc.identifier.rmid0030025128en
dc.identifier.doi10.4018/978-1-4666-5884-4.ch013en
dc.publisher.placeUnited Statesen
dc.identifier.pubid170527-
pubs.library.collectionBusiness School publicationsen
pubs.library.teamDS01en
pubs.verification-statusVerifieden
pubs.publication-statusPublisheden
dc.identifier.orcidTroshani, I. [0000-0002-4266-2833]en
dc.identifier.orcidDavidson, R. [0000-0001-7371-1274]en
Appears in Collections:Business School publications

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