Please use this identifier to cite or link to this item: http://hdl.handle.net/2440/99189
Citations
Scopus Web of Science® Altmetric
?
?
Full metadata record
DC FieldValueLanguage
dc.contributor.authorChen, X.en
dc.contributor.authorBruwer, J.en
dc.contributor.authorCohen, J.en
dc.contributor.authorGoodman, S.en
dc.date.issued2016en
dc.identifier.citationTourism Analysis, 2016; 21(1):77-91en
dc.identifier.issn1083-5423en
dc.identifier.issn1943-3999en
dc.identifier.urihttp://hdl.handle.net/2440/99189-
dc.description.abstractThis study features an exploration of the effects of winery cellar door inputs on visitors' value perception, overall satisfaction, and behavioral intentions. Using partial least squares (PLS) path modeling, it demonstrates that a winery's environment and service interactions significantly affect visitors' perceptions of wine quality. The findings indicate that contrary to popular belief, perceptions of wine quality do not directly influence visitors' overall satisfaction at a cellar door. Instead, its impact on overall satisfaction is mediated by visitors' perceptions of the value they received for the money they spent on wine products. It was also found that visitors' value-for-money perceptions and overall satisfaction fully mediate the relationship between a cellar door's inputs and its patrons' postvisit behavioral intentions, suggesting that weaknesses associated with wine products can be overcome by reducing the price of those products. This research contributes to a better understanding of cellar door visitors' decision-making processes and provides managers and researchers with new insights on how to effectively accommodate cellar door visitors' needs.en
dc.description.statementofresponsibilityXiaoyu Chen, Johan Bruwer, Justin Cohen and Steve Goodmanen
dc.language.isoenen
dc.publisherCognizant Communication Corporationen
dc.rightsCopyright © 2016 Cognizant, LLC.en
dc.subjectBehavioral intentions; Cellar doors; Partial least squares (PLS); Visitor satisfaction; Wine tourismen
dc.titleA wine tourist behavior model for Australian winery cellar doorsen
dc.typeJournal articleen
dc.identifier.rmid0030046857en
dc.identifier.doi10.3727/108354216X14537459508937en
dc.identifier.pubid244848-
pubs.library.collectionBusiness School publicationsen
pubs.library.teamDS10en
pubs.verification-statusVerifieden
pubs.publication-statusPublisheden
dc.identifier.orcidGoodman, S. [0000-0002-6566-2633]en
Appears in Collections:Business School publications

Files in This Item:
File Description SizeFormat 
RA_hdl_99189.pdfRestricted Access1.03 MBAdobe PDFView/Open


Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.