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https://hdl.handle.net/2440/109461
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Type: | Journal article |
Title: | The promise and the reality: a mental health workforce perspective on technology-enhanced youth mental health service delivery |
Author: | Orlowski, S. Lawn, S. Matthews, B. Venning, A. Wyld, K. Jones, G. Winsall, M. Antezana, G. Schrader, G. Bidargaddi, N. |
Citation: | BMC Health Services Research, 2016; 16(1):562-1-562-12 |
Publisher: | BioMed Central |
Issue Date: | 2016 |
ISSN: | 1472-6963 1472-6963 |
Statement of Responsibility: | Simone Orlowski, Sharon Lawn, Ben Matthews, Anthony Venning, Kaisha Wyld, Gabrielle Jones, Megan Winsall, Gaston Antezana, Geoffrey Schrader and Niranjan Bidargaddi |
Abstract: | Background: Digital technologies show promise for reversing poor engagement of youth (16–24 years) with mental health services. In particular, mobile and internet based applications with communication capabilities can augment face-to-face mental health service provision. The literature in this field, however, fails to adequately capture the perspectives of the youth mental health workforce regarding utility and acceptability of technology for this purpose. Methods: This paper describes results of in-depth qualitative data drawn from various stakeholders involved in provision of youth mental health services in one Australian rural region. Data were obtained using focus groups and semi-structured interviews with regional youth mental health clinicians, youth workers and support/management staff (n = 4 focus groups; n = 8 interviews) and analysed via inductive thematic analysis. Results: Results question the acceptability of technology to engage clients within youth mental health services. Six main themes were identified: young people in a digital age, personal connection, power and vulnerability, professional identity, individual factors and organisational legitimacy. Conclusions: These findings deepen the understanding of risks and challenges faced when adopting new technologies in mental healthcare. Recommendations for technology design and implementation in mental health services are made. |
Keywords: | Humans Health Care Surveys Focus Groups Attitude of Health Personnel Mental Health Mental Health Services Medical Informatics Adolescent Adult Health Personnel Adolescent Health Services Rural Health Services Delivery of Health Care South Australia Female Male Interviews as Topic Young Adult |
Description: | Published online: 10 October 2016 |
Rights: | © 2016 The Author(s). Open Access This article is distributed under the terms of the Creative Commons Attribution 4.0 International License (http://creativecommons.org/licenses/by/4.0/), which permits unrestricted use, distribution, and reproduction in any medium, provided you give appropriate credit to the original author(s) and the source, provide a link to the Creative Commons license, and indicate if changes were made. The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to the data made available in this article, unless otherwise stated. |
DOI: | 10.1186/s12913-016-1790-y |
Published version: | http://dx.doi.org/10.1186/s12913-016-1790-y |
Appears in Collections: | Aurora harvest 3 Psychology publications |
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