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Type: Journal article
Title: Qualities men value when communicating with general practitioners: implications for primary care settings
Author: Smith, J.
Braunack-Mayer, A.
Wittert, G.
Warin, M.
Citation: Medical Journal of Australia, 2008; 189(11-12):618-621
Publisher: Australasian Med Publ Co Ltd
Issue Date: 2008
ISSN: 0025-729X
Statement of
James A. Smith, Annette J. Braunack-Mayer, Gary A. Wittert and Megan J. Warin
Abstract: OBJECTIVE: To determine the core qualities that men value when communicating with general practitioners in primary care settings. DESIGN, SETTING AND PARTICIPANTS: In a qualitative study using semi-structured interviews in non-clinical environments, 36 white Australian men drawn from the Florey Adelaide Male Ageing Study, stratified by age and marital status, discussed their help-seeking behaviour and health service use. Participants were from the North West Adelaide region. Interviews were conducted between January and November 2005. RESULTS: The core qualities men value when communicating with GPs in primary care settings include the adoption of a "frank approach", demonstrable competence, thoughtful use of humour, empathy, and prompt resolution of health issues. CONCLUSIONS: The core qualities men value when communicating with GPs are concordant with most key dimensions of a patient-centred approach, but not necessarily all. Adopting these qualities has the potential to enhance communication with and care of men in primary care settings.
Keywords: Humans; Communication; Empathy; Physician-Patient Relations; Adult; Aged; Middle Aged; Men; Physicians, Family; Primary Health Care; Australia; Male; Interviews as Topic; Wit and Humor as Topic
RMID: 0020084272
DOI: 10.5694/j.1326-5377.2008.tb02214.x
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Appears in Collections:Medicine publications

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